Welcome to PEN
It is part of our core work to strengthen experience-led improvement across health and care systems. Through awards, shared learning and collaborative forums, we bring together people and organisations committed to improving the lived experience of care.
The Picker Experience Network reflects our core values of excellence, integrity, collaboration and valuing diversity.
Picker Experience Network Awards
Past participants tell us that winning one of these prestigious awards has brought great benefits for both them and their organisation, and simply taking part can be extremely fulfilling.
Resources
Case Studies
We have hundreds of real-life practical examples of best practice that have been shown to improve the experience of care. Some of these are available here. We are constantly adding more, so please come back again! And if you can't find what you are looking for please let us know.
Reports
We have authored several reports with a specific focus on key areas - for example children and young people, parents with a learning disability, young people who are long term ventilated and their families, the MRI experience, people who are visually impaired, and so many more. We also host reports from other organisations here.
Newsletters
Each month we issue our PENLetter newsletter sharing all the news we have found interesting over the past month, together with blogs and news about future events. To receive your own copy please subscribe here by becoming a PENFriend.