INNOVATE In an industry that is going through dramatic changes it's time to ensure that you are not only keeping up but standing out in the crowd, that's why we aim to give you the tools and resources to succeed... |
PEN National Awards 2011 Category Winners
There was an exceptionally high standard throughout all the case studies that were submitted and we are delighted to announce the following entries as cateogry winners. Please click on the links to view their individual presentations.
![]() |
Access to Information/Continuity of Care/Support for Caregivers, Staff and Family* |
Family Liaison Service - Continuity of Care - Healthcare at Home- watch on youtube (part one)- watch on youtube (part two)- watch the interview |
Sponsored by |
Communicating Effectively with Patients and Families |
Winner - The Knowsley way to "No Decision About Me, Without Me" - Knowsley Health and Wellbeing
|
![]() |
Personalisation of Care |
Winner - The Knowsley way to "No Decision About Me, Without Me" - Knowsley Health and Wellbeing
|
|
Environment of Care |
Making the ward a home, Person Centred Environment - NHS Lothian- watch on youtube (part one)- watch on youtube (part two)- watch the interview |
![]() |
Setting the Stage / Measuring Reporting & Acting |
HIP Quality/Improvement Programme (Hip Quip) - Northumbria Healthcare NHS Foundation- watch on youtube (part one)- watch on youtube (part two)- watch the interview |
|
Setting the Stage / Strengthening the Foundation |
Let the children be heard - Leicester City PCT- watch on youtube (part one)- watch on youtube (part two)- watch the interview |
![]() |
Best Student 2011 |
Winner - Reinette Nell, User Involvement Project Manager - East London NHS Foundation Trust |
![]() |
Outstanding Contribution 2011 |
Annie Laverty, Director of Patient Experience - Northumbria Healthcare NHS Foundation Trust |
Sponsored By |
Overall Winner |
Making the ward a home, Person Centred Environment - NHS Lothian- watch on youtube (part one)- watch on youtube (part two)- watch the interview |







