Patient Experience Network National Awards (PENNA) 2010


We are delighted to announce that the following entries were selected as finalists by our panel of judges.

There were a large number of entries of a high standard; these teams are to be congratulated on having developed an initiative that is considered by our panel of judges, which included patient representatives, to be making a real difference to patients.

The finalists in alphabetical order for the 8 categories are:

Access to Information
  • A Patient Information DVD - Colorectal Cancer - Cwm Taf Health Board
  • Back to the Floor - Heart of England NHS Foundation Trust - WINNER
  • Follow Your Heart - Pfizer Limited
  • Health Technology Assessment Patient Academy - LSE Health, London School of Economics
  • Key conversations - Northumbria Healthcare NHS Foundation Trust
  • Knowsley Health and Wellbeing - Knowsley PCT

Communicating Effectively with Patients and Families
Continuity of Care
Environment of Care
Personalisation of Care
  • Care Cards™ - ODS Ltd and Wrightington, Wigan and Leigh NHS Foundation Trust
  • Diabetes Year of Care programme - Northumbria Healthcare NHS Foundation Trust
  • Dignity Room - Airedale NHS Foundation Trust
  • Family Liaison Service - Healthcare at Home
  • Nutritional Assistants - Derby Hospitals Foundation Trust - WINNER
Setting the Stage / Measuring, Reporting and Acting
  • Capturing the Social Value of IAPT - Primary Care Mental Health Service Salford Community Health
    Homerton Hospital NHS Trust
  • I Track - Imperial College Healthcare NHS Trust - WINNER
  • Northumbria Healthcare - Northumbria Healthcare NHS Foundation Trust
  • Realtime Experience, Realtime Action - University Hospitals Birmingham NHS Foundation Trust
Setting the Stage / Support for Caregivers, Staff and Family
  • Death is not the end of care - University Hospitals Birmingham NHS Foundation Trust
  • Going for Gold - West Hertfordshire Hospitals NHS Trust - WINNER
  • Knowsley Health and Wellbeing™ - Knowsley PCT
  • Older Persons Nurse Specialist - NHS South of Tyne and Wear Community Health Services
Setting the Stage / Strengthening the Foundation

Please note that all submitted case studies can be viewed by becoming a member.