| RESOURCES In this area you will find the latest Patient Experience News including regular features and columns from leading experts in this field. As well as access to summaries of the latest case studies. |
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Full details of all case studies are available to members.
Case Study Summaries
Access to Information
- Atlantis Healthcare: FreeFlo Patient Support Programme
- Tees Esk and Wear Valleys NHS Foundation Trust: Right Information - Right Time - Right Place
- Homerton University Hospital NHS Foundation Trust: A Strategic Approach to Patient Experience
- Atlantis Healthcare: TimeTo Patient and Carer Support Programme
Communicating Effectively with Patients and Families
- Board of Community Health Councils in Wales: Assessment of hospital patient environment
- Walsall Commnity Health NHS: Walsall Paediatric Diabetes Project
- NHS South of Tyne and Wear Community Health Services: Carer and Patient Involvement Team
- Janssen: Optimising The Treatment of Anaemia
Continuity of Care
- Eastbourne District General Hospital: Hand Surgery Pathway
- Nutricia Advanced Medical Nutrition: Ellen Jerrams and Reka Ragubeer
- Tees Esk and Wear Vallyes NHS Foundation Trust: Excellent Buildings + Excellent care = Excellent Experience
Environment of Care
- Eastbourne District General Hospital: Hand Surgery Pathway
Personalisation of Care
- NHS South of Tyne and Wear Community Health Services: Supporting Care Homes - Keeping families close
- Portsmouth Hospitals NHS Trust: Clinical Nutrition
- Prince Charles Hospital, Cwm Taf Local Health Board: A Patient Information DVD for Colorectal Cancer
- Atlantis Healthcare: FreeFlo Patient Support Programme
Support for Caregivers Staff and Family
- Atlantis Healthcare: TimeTo Patient and Carer Support Programme
- Impact Innovation: West Midlands Patient Experience Learning Programme
- Janssen: Optimising the Treatment of Anaemia
Measuring Reporting and Acting
- King's College Hospital NHS Foundation Trust: Kings Patient Experience Report
- Solent Community Healthcare: Speech and Language Therapy Engagement project with service users
- Tees Esk and Wear Valleys NHS Foundation Trust: Developing quality indicators with service users to measure patient experience in mental health
- Papworth Hospital NHS Foundation Trust: Account of the Patient Experience
Strengthening the Foundation
- Hywel Dda Health Board: Eat, drink and be well nourished, An all Wales approach to nutritional care in Hospital
- Liverpool Womens NHS Foundation Trust: Know who I am. Hear what I say
- Sherwood Forest Hospitals NHS Foundation Trust: Best Care, Best People, Best Place
- Bedoc in conjunction with Horizon Health Commissioning and NHS Bedfordshire: Complex Care Team: Improving quality of care in care homes
- Northamptonshire Healthcare Foundation NHS Trust: Funky Performing Arts Drama Group
- NHS Suffolk: NHS Community Conversations
- NHS South of Tyne and Wear Community Health Services: Electronic Patient Records